Europe
 Recycling Information
 Repair
 FAQs
 Product Related
 Post-Sales Service
 Troubleshooting
 Maintenance
 Pixel Defect Policy
 Windows 7
Pixel Faults Definition

Question:What is your policy on dead/bright/stuck pixels?    
Answer: The total allowable defective pixel number is 7, no matter the location on the screen. If 2 defective pixels are within 1 inch of each other this is covered under warranty.


Terms of Use and Privacy | Site Map | © Copyright 2006 - 2010 Hannspree, Inc. All rights reserved.