GO BEYOND with Hanns.G

Question：	What is your policy on dead/bright/stuck pixels?
Answer：	The total allowable defective pixel number is 5, no matter the location on the screen. If 2 defective pixels are within 1 inch of each other this is covered under warranty.

Question：	How do I contact customer service?
Answer：	Should the need for service arise, please contact Hanns.G Customer Service at Service Hotline: +65.6319.9488 Monday to Friday 09:00 – 17:00hrs Close on Saturdays, Sundays and Public Holidays E-mail: hanns@asiapac.com.sg

Question：	The sound from the speakers is weak. What can I do?
Answer：	The built in speakers are not intended to replace a full-range sound system. However, adjusting the volume of the Operating System and/or application on your computer and in the OSD of the monitor should provide adequate sound for day to day use.

Question：	Does Hanns.G provide Windows (or other) drivers?
Answer：	No Operating System specific drivers should be necessary. Hanns.G monitors comply with DD2B plug & play standards.